Always-on

support to keep your business running smoothly

Downtime is costly, delays are frustrating, and tech issues don’t follow a 9-to-5 schedule. At Seya Solutions, we provide round-the-clock IT support that ensures your systems are stable, secure, and always available. From real-time issue resolution to proactive monitoring and system maintenance, we’re your dedicated tech backbone — 24/7/365.

24/7 IT support you can rely on proactive, responsive, and expert-led

System Monitoring & Alerts

We continuously monitor your infrastructure to detect and address issues before they affect your operations.

Remote Troubleshooting

Rapid remote support for desktops, servers, and cloud environments — minimizing disruption and downtime.

On-Site Support (Optional)

When needed, we dispatch technicians for hands-on troubleshooting, installation, or hardware diagnostics.

Incident & Outage Response

Immediate action plans to minimize business impact during unexpected outages or security breaches.

Maintenance & Patch Management

Keep your systems updated, secure, and compliant with scheduled patching and preventive maintenance.

User & Device Management

Efficient onboarding, access control, and support for your employees and their devices — wherever they work.

IT Asset Documentation

Track your hardware, software, licenses, and configurations with up-to-date asset management and audit readiness.

IT Support Delivered

Support Strategy

We tailor IT support to your business model, ensuring the right coverage, SLAs, and escalation paths for your environment.

Expertise we provide :

Monitoring & Alerts

Proactive monitoring catches problems before they grow. We deploy automated tools that keep a constant watch on your systems.

Expertise we provide :

Help Desk Services

Your team can reach us anytime — via chat, phone, email, or portal. We ensure fast, friendly, and knowledgeable support around the clock.

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Security & Compliance Support

Stay protected and audit-ready with security-focused support that monitors, maintains, and enforces your IT policies.

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Reporting & Optimization

We don’t just fix problems — we help you avoid them. Get monthly insights, recommendations, and performance stats that support long-term IT health.

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Our Testimonials

Fast, reliable, excellent customer service you can count on

FAQ Questions

Questions

Looking for answers? We’re here to help!

You can find us here

We have a strong global presence, marking our commitment to delivering tech excellence in key markets worldwide.

Padukka

81/133, Panaluwa, Watareka, Padukka, 10500, Western, Sri Lanka

London

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